Six short guides for the moment you are in. Start with one useful action, then read only the detail you need.
Check a store linkThese guides explain warning signs and safer next steps. They do not promise that a seller is safe or prove that a seller is a scam.
Each guide paraphrases current public advice from agencies such as the FTC, CFPB, FBI, and U.S. Postal Inspection Service. The source links are listed on the guide.
Store rules, payment rights, and reporting steps can depend on what happened. Contact the seller, payment company, marketplace, or agency involved when you need help with your case.